Triage and Data Collection

Please use the NetApp OpenStack Communities site to track or report issues related to Cinder. In case of issues, the data can be collected from logs printed by each of the below mentioned process. Logs need to be collected for Cinder related processes. For Glance and Nova verifying the service up status is sufficient.

 Cinder processes

  • cinder-api
  • cinder-backup
  • cinder-scheduler
  • cinder-volume
[Note]Note

You can add the following line to your NetApp backend stanza(s) in cinder.conf to capture much more detail about the driver’s interaction with Data ONTAP in the cinder-volume log:

  • trace_flags= method,api

Please note that this tends to bloat up the log files and hence you should only do this for problem resolution.

 Manila processes

  • manila-api
  • manila-scheduler
  • manila-share

 Nova processes

  • nova-api
  • nova-scheduler
  • nova-cpu

 Glance processes

  • glance-api
  • glance-registry

 Swift processes

  • swift-object-server
  • swift-object-replicator
  • swift-object-updator
  • swift-object-auditor
  • swift-container-server
  • swift-container-replicator
  • swift-container-updator
  • swift-container-auditor
  • swift-account-server
  • swift-account-replicator
  • swift-account-auditor


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